House Rules

House Rules
Kunsthalle Mannheim

Dear visitors,

Welcome to Kunsthalle Mannheim.

Kunsthalle Mannheim is one of the first and most significant public collections of modern art in the world. We are home to irreplaceable works of art that we would like to preserve for future generations in the condition they were entrusted to us. We would also like to nourish your enthusiasm for art and ensure you have an enjoyable and welcoming experience in our museum.

To achieve these goals, we ask that you abide by the following rules, most of which you will be familiar to you from other fine art museums.

These house rules apply to all visitors. By entering the museum premises (the new building, art nouveau building, outdoor areas, and sculpture park), you agree to abide by these rules and by all other safety regulations.

Enforcing House Rules

The management at Kunsthalle Mannheim as represented by its employees as well as the security team has the right to enforce house rules. In the interest of safety please follow their instructions. They ensure your safety and the protection of all artworks at Kunsthalle Mannheim.

Admission Fees and Opening Times

Admission fees and opening times of Kunsthalle Mannheim are determined by the museum management. They are displayed at the ticket desk. The museum might be entirely or partially closed to the public if it has reached capacity or if a special event is taking place.

The museum closes at 6pm Tuesdays to Sundays, at 8pm on Wednesdays and at 10pm on the first Wednesday of every month; the closing procedure begins 15 minutes before the end of opening hours. Last tickets are sold 30 minutes before closing time.  

Special collections close slightly earlier.

Museum, Atrium and Sculpture Park

Smoking is prohibited in all museum buildings. Animals are not permitted anywhere on museum premises. The use of skateboards, rollerblades, scooters and similar items on museum premises is prohibited, as is climbing on sculptures (in the new building, art nouveau building, outdoor areas, and sculpture park).

Parents and guardians are responsible for their children when on museum premises.

Cloakroom

Visitors can leave articles of clothing in our cloakroom during opening hours. Larger bags, backpacks, umbrellas, and walking sticks as well as baby carriers worn on the back must be left in the cloakroom, with the exception of walking aids needed for medical reasons. There is limited space available for suitcases. No responsibility can be taken for umbrellas and items left in the cloakroom and lockers.  

Toilets and Baby Changing Facilities

Toilets are located on the ground floor of the new building and in the basement of the art nouveau building. These toilets are only open to museum visitors.

Baby changing facilities are located in the disabled toilet on the ground floor of the new building and in the basement of the art nouveau building.

Collection and Exhibition Spaces

For conservation and safety reasons, carrying items of clothing draped over the arm in the collection and exhibition spaces is not permitted.

Eating and drinking is not permitted in collection and exhibition spaces. Taking liquids into these spaces is also not allowed. These items may be stored in our cloakroom. Rooms are available on the ground floor for feeding babies and young children.

Strollers, manual wheelchairs, and electric wheelchairs suitable for indoor use can be used in our spaces. Wheelchairs are provided free of charge for the duration of the visit when requested in advance, although we cannot guarantee that one will be available. For safety reasons, we reserve the right to restrict the use of strollers.

The use of folding stools in not permitted in special exhibitions.

For security reasons, please stay 50 cm away from the artworks. If an alarm sounds, please step back. Visitors are not permitted to touch the artwork under any circumstances.

Out of consideration for other visitors please refrain from making too much noise and speaking loudly. Turn mobile phones on silent in the collection and exhibition spaces or use headphones. Telephone calls are not permitted in the galleries.

We are delighted to welcome our youngest visitors to the museum and we ask those accompanying them to be aware of the artworks and to be considerate of other visitors. Running, shouting and throwing toys is not permitted.

Doorways and emergency exits should not be blocked. Emergency exits must only be used in emergencies.

Individuals and adult group tour members may only use pencil when taking notes.

Large groups (such as school groups) are not permitted to take writing utensils of any kind into the galleries.

Photography, Videos and Audio Recordings

Taking photographs without the use of flash for personal use and with the Kunsthalle Mannheim app is permitted. No photographs may be take in special exhibitions. Written permission from Kunsthalle Mannheim is required for commercial or editorial photography, and for video or audio recordings. Please contact our press team prior to your visit.

All commercial use of recorded images is forbidden without prior permission from Kunsthalle Mannheim, as is the use of additional lighting (flash, video lights) and tripods. The use of tripods and selfie sticks for taking photographs is forbidden.

We would like to point out that posting photographs online and on social media does not qualify as personal use and may represent an infringement of copyright law.

Security Team

Our security team is there to ensure that house rules are observed. For this reason, their instructions must be followed. Visitors who repeatedly refuse to abide by house rules may be banned from the museum.

If you are ejected from the museum, your entry fee will not be refunded.

Lost and Found

We ask that objects found in the museum be handed in at the ticket desk. They will be handled in accordance with legal requirements.

Personal Liability

Visitors are liable for any damage they cause.

Validity

These house rules came into effect on June 1, 2018. They can be viewed on request at the ticket desk in the atrium during opening hours.

We are happy to respond to questions and suggestions.

We thank you for your understanding and cooperation and we wish you a pleasant visit to the museum.

The Management Team

Contact: Kunsthalle Mannheim, Friedrichsplatz 4, 68165 Mannheim
Telephone: 49 621-293 64 23 or besucherservice@kuma.art
Accessibility: Kunsthalle Mannheim is almost entirely accessible